Privacy Policy

Motocrew values your privacy. This policy explains how we collect, use and protect your personal information in compliance with Privacy Act 1988 (Cth) and the Australian Privacy Principles (Apps).

1. What we collect
We may collect personal data such as:

• Full name, email, phone number, postal address
• Payment information (processed securely via third party platforms)
• Order history and preferences
• IP address, device/browser information (for analytics)

2. How we collect it

• When you make a purchase or create an account
• When you subscribe to emails or contact us
• Through cookies and analytics tools (Google Analytics, Meta Pixel, etc.)

3. Use of information
We use information to:

• Process orders and deliver products
• Send order updates and marketing (if you opt in)
• Improve our website and user experience
• Comply with legal obligations

4. Disclosure
We do not sell your data. We may share limited information with:

• Payment processors (eg. Stripe, Paypal, Afterpay)
• Shipping providers (eg. Auspost)
• Website analytics and marketing platforms

5. Security
We use secure servers, SSL encryption and limited access controls to protect your information.

6. Your rights
You can:

• Request access or corrections to your personal information.
• Opt-out of marketing at any time
• File a complaint through the office of the Australian Information Commissioner (www.oaic.gov.au)

7. Contact us
Email us via the contact page.